"
We ' ve l e a r n e d t h a t o u r l e a d e r s h ave a d e s i r e
t o e n h a n c e t h e i r a b i l i t y t o r e c o g n i z e s i t u a t i o n s
w h e n d i s c i p l i n e i s n e c e s s a r y, d e t e r m i n e w h a t
l eve l o f d i s c i p l i n e i s a p p r o p r i a t e a n d s t u d y r e a l -
wo r l d s c e n a r i o s a n d c a s e s t u d i e s t o f u l l y g r a s p
non - punit ive discipline. The t raining we've set up
t his year addres ses t hose concerns and provides
resources for all employees to t reat each ot her
fairly and equitably.
"
– J o n a t h a n P o r t e r, s e n i o r v i c e p r e s i d e n t o f C u s t o m e r O p e r a t i o n s
4 3
S u b c o m m i t t e e s
