POWERGRAMS

Contents COMMUNITY Birmingham will host the world in 2022 when the World Games come to town. Alabama Power's Jonathan Porter is chairman of the board of directors 2022 World Games Foundation and is seeking volunteers for the 11-day competition. Page 1 INNOVATION "Powered By You" is more than just a catchphrase: It's a campaign to change the way employees think about customer service. Page 4 INNOVATION Alabama Power has introduced new methods of communicating with customers, including an interactive outage map and personalized alerts. Page 5 ENVIRONMENT Alabama Power employees are on the front lines helping protect wildlife and the natural world. Among the many animals aided by the company are endangered birds and bats. Page 6 COMMUNITY When unforeseen circumstances place people in dire situations, many are able to pay their heating and cooling bills through the ongoing Project SHARE. Since 1983, SHARE has provided nearly $40 million in energy assistance to 385,000 families in Alabama. Page 10 EDUCATION Landon Womack has been awarded a four-year college scholarship from the Alabama Power Foundation. The Collinsville High School standout will aend the University of Alabama in Huntsville. Page 11 EDUCATION Abbey Mauldin has been awarded a two-year college scholarship from the Alabama Power Foundation. The Oakman High School standout will aend Bevill State Community College. Page 12 EDUCATION Twenty-two exceptional students have been awarded merit-based scholarships from the Alabama Power Foundation to aend in-state colleges, trade or technical schools. The Class of 2021 marks the 30th consecutive year of the program that awards the children of active, retired or deceased Alabama Power employees. Page 13 CULTURE During Hispanic Heritage Month, Americans celebrate the rich history and diversity of the Latino community. Customer Service Representative Alejandra Rojas tells about the road that led from New York City to Montgomery and a job with Alabama Power. Page 15 APSO During May, members of the Alabama Power Service Organization took on many special "Month of Service" projects to help people and nonprofit organizations in their communities. Page 19 ENERGIZERS Members of Alabama Power's retiree volunteer group, Energizers, had a tough time figuring out ways to help the needy during the pandemic. Now, chapters statewide are moving beyond virtual efforts to once again boost their communities in person. Page 21 OUR TOWN Along the border of Alabama and Florida, Atmore is making a comeback through new businesses and the revival of what was once the state's oldest continuously operating theatre. Boosted by multiple local economic endeavors of the Poarch Band of Creek Indians, life is looking up. Page 23 IN MEMORIAM Page 32 RETIREES Page 33 THUMBS UP! Page 36 JULY-SEPTEMBER 2021 EDITOR Chuck Chandler 205-257-3651 cchandle@southernco.com ART DIRECTOR Jay Parker CHIEF PHOTOGRAPHER Phil Free W R I T E R S Donna Cope Katie Bolton Carla Davis Kim Maryland Whitney Massey Jessica Nissenbaum Michael Sznajderman CONTRIBUTING PHOTOGRAPHERS Brooke Goff Jay Parker ON THE COVER Passenger trains no longer stop at Atmore's "Official Alabama Rail Welcome Center" but the railway continues to play an important role in the economy of the town. See page 23 Photo by Phil Free P OW E RG RA M S © Alabama Power Company 2021 Powergrams magazine has again been honored by the Hermes Creative Awards, this time taking the highest- level trophy for the January 2020 issue. Powergrams also received a Platinum Hermes Award in 2019 from the international competition that annually receives about 6,000 entries, of which some 15% are rated Platinum.

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