POWERGRAMS

Powergrams is published biweekly by Alabama Power for its employees, retirees and friends. Please report address changes by calling the editor. FREE APC MOBILE APP AVAILABLE TO CUSTOMERS IN MEMORIAM Target Zero Heroes The Selma Line Crew recently achieved 13 years without a recordable injury and 15 years without a preventable vehicle accident. Shown from left are Osie Cunningham, Brandon Tubbs, Hobson Curry, Sam Crawford, John Armstead, Bryant Barnes, Reid Buster, Drew Rives, Michael Johnson, Kelsey Tripp Sr., Bert Maroney and Drew Hightower. Lewana T. Burgess, 57, empLoyee, gadsden, ocT. 27. KenneTh o. KirK, 86, reTiree, gasTon sTeam pLanT, sepT. 14. Jerry w. mccLenny, 78, reTiree, souTheasT division office, ocT. 31. wiLLiam h. rogers, 94, reTiree, corporaTe headquarTers, nov. 4. Alabama Power continues its mission to help customers by launching a mobile app. "Customers are the center of all we do and our goal is to develop tools to better serve them, with particular emphasis on the emerging power of communication devices and mobile apps," said Shane Kearney of Alabama Power's Customer Services Department. "The Alabama Power app is another way we can interact with our customers to make their lives easier." The free mobile tool lets customers log in with their account information to: • Check their balance • Pay their bill • Monitor their power usage • Find a business office • Report an outage • Get the latest company news and updates. Customers can download the app by going to the Apple App Store or Google Play Store and searching "Alabama Power App." The app is available for iPhones with iOS versions 6, 7 and 8 and Android devices OS version 4. "As technology changes, we evaluate new applications and implement those that will benefit our customers the most," said Technology Support Supervisor Wesley Higgins. "The mobile app is just one more way that customers can do business with us, and our hope is that it will be a convenient tool for them." The app adds a self-service option to an already expansive list of ways customers can interact with Alabama Power, including visiting business offices, calling the Customer Service Center and going online to alabamapower.com. By Katie Kilcoyne Assistant editors: Donna Cope and Carla Davis Art director: Jay Parker THUMBS UP: 205-257-1433 Editor: Chuck Chandler 205-257-3651 Western Division retiree Bill Faurot and his wife, Ellen, recently toured the campus of the University of Missouri in Columbia, where they visited Faurot Field. Send us your photo holding Powergrams in an exotic locale.

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