Issue link: http://alabamapower.uberflip.com/i/555056
Powergrams is published biweekly by Alabama Power for its employees, retirees and friends. Please report address changes by calling the editor. THUMBS UP! Assistant editors: Donna Cope and Carla Davis Art director: Jay Parker THUMBS UP: 205-257-1433 Editor: Chuck Chandler 205-257-3651 Mobile Division Appliance Sales Administrative Assistant Anette Christopher, Local Operations Lineman Tommy Christopher, Accountant Melanie Christopher and their family went to the top of Federal Hill Park in Baltimore on vacation. Send us your photo holding Powergrams in an exotic locale. Target Zero Heroes The Enterprise Line Crew has surpassed five years of Target Zero. Shown from left to right, Andy Shelton, Nathan Hall, Tyler Yell, Dontez Bland, Chris Goff, Rusty Lassiter, Steven Parker, Jeremy Jones, Phenix City Field Service Rep Sean Teal and Wes Williams. IN MEMORIAM DonalD E. CantrEll, 86, rEtirEE, PowEr DElivEry – GEnEral MEtEr lab, July 2. Julia l. Dill, 89, rEtirEE, birMinGhaM – CustoMEr sErviCE CEntEr, July 6. waltEr D. DoCkEry, 79, rEtirEE, wEstErn Division offiCE, JunE 3. JaMEs s. GolDEn, 79, rEtirEE, bay MinEttE, JunE 23. otis harris Jr., 77, rEtirEE, GrEEnE County stEaM Plant, JunE 30. waltEr n. holDEr, 73, rEtirEE, GEnEral sErviCEs CoMPlEx 3 – GEnEral GaraGE, July 4. John J. JaCkson, 88, rEtirEE, birMinGhaM Division offiCE – CorPoratE hEaDquartErs, JunE 7. robErt E. PuGh, 97, rEtirEE, rEforM, July 16. ronalD J. rEynolDs, 81, rEtirEE, CorPoratE hEaDquartErs, July 1. JosEPh t. wEiDEnbaCh, 83, rEtirEE, southEast Division, July 2. ElizabEth M. wooD, 84, rEtirEE, sElMa, JunE 24. The Customer Service Center-North Civic Team delivered items to the Firehouse Shelter and the YWCA in Birmingham. Among the items collected by Customer Service employees were nonperishable foods, toiletries, cleaning products, new underwear, razors and razor blades, robes, pajamas, socks, combs, brushes, clothing and bus passes. Faythanial Jackson, a Phenix City customer, called Alabama Power to commend Myah Chancellor, North Residential Center, for the exceptional service she provided. "The representative who answered my call – her name was Myah – is so intelligent, very mannerable and did a beautiful job assisting me," said Jackson. "If anybody deserves a pat on the back, it is Myah. I am so proud that you all hired her to assist us when we are in a time of need. Again, thank you all. I love my Alabama Power." A customer called to thank Lisa Roberts, Valley Office, for staying late on Friday evening recently to make sure she had hot water in time for the weekend. Johnna Nelson needed a new hot water heater because her old one was leaking and could not be repaired. Roberts, customer service representative, was asked to assist Nelson because the merchandise salesperson was not in the office that day. When Nelson came to the office at the end of the workday with the paperwork for the hot water heater, Roberts stayed to take care of the request. When the paperwork was completed, Nelson had no one to help her load the hot water heater into her vehicle. Roberts' son, who had arrived in the office, stepped in and helped load the water heater. Nelson later called to recognize Roberts for "going above and beyond the call of duty." Nelson added that she appreciated everything that Roberts did to help her get the water heater and said she is "an asset to Alabama Power." Customer Service Center employees helped Firehouse Shelter in Birmingham.