Alabama Power

APC-2024-Impact-Report-CS

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Customer Renewables Customer Renewables is committed to driving the awareness, growth and adoption of renewable energy solutions for our customers through strategic initiatives, customer engagement, and innovative product development. We develop new renewable programs, products, and services to drive growth, support economic development and promote environmental sustainability. Customer Renewables manages several key programs, including the Renewable Subscription Program (RSP) allowing customers to subscribe to newly developed renewable energy sources, Clean Energy Select where residents or businesses can purchase Renewable Energy Certificates to support clean energy production without adding equipment, and the Distributed Energy Resource (DER) Pilot. DER is a small-scale energy system such as a ground-mount solar array that generates and/ or stores electricity for local use. In 2024, Customer Renewables provided customer support for more than 800 calls and inquiries, showcasing their commitment to educating customers and addressing their Advancing Clean Energy 17 Customer Renewables launched the Clean Energy Select rebrand to help increase customer awareness through marketing and educational initiatives.

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