Issue link: https://alabamapower.uberflip.com/i/1536849
2024 IMPACT REPORT CUSTOMER SOLUTIONS We are thrilled to shine a spotlight on Susan Willis, a dedicated and invaluable member of our team. Susan has been with us for 44 years, showcasing her unwavering commitment and exceptional service throughout her tenure. Susan has a true servant's heart and approaches each task with great care and compassion. Susan's caring spirit is a cornerstone of her character. She is always ready to lend a helping hand and offer a kind word, making her a beloved figure among her peers. Her openness creates a positive and supportive work environment, fostering strong relationships and teamwork. Susan Willis Market Specialist Business Strategy & Finance is dedicated to providing robust accounting, budgeting, reporting, and financial analysis for the EnergyPlus business lines. Our expertise allows us to manage risks effectively, optimize financial performance, and contribute to the overall prosperity of EnergyPlus. We ensure stringent compliance and controls, maintaining a close relationship with AFR to meet all FERC and GAAP requirements. We provide process mapping and analysis, data management, and visualization of complex data to generate insights and guidance to our business partners. Our continuous improvement efforts drive efficiencies, enhancing the overall financial health and operational success of EnergyPlus. Business Strategy & Finance Financial & Operational Support for Unregulated Business Lines E M P L O Y E E S P O T L I G H T