Alabama Power

APC-2024-Impact-Report-CS

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Customer Solutions exists to create measurable impact and add value by solving challenges, enhancing customer experiences, and fueling business success. We are uniquely positioned to support both external customers and internal partners, with a diverse team that enables us to flex to fit each need. Customer Solutions moves the needle—creating long-term value for Alabama Power and the communities it serves. Marketing and EnergyPlus are joining forces to form Customer Solutions—together, we are a solutions powerhouse dedicated to delivering meaningful outcomes for our customers, internal partners, and Alabama Power. As a trusted group, we collaborate with internal partners and external customers to provide advanced programs, tools, and strategies that go beyond just the meter. 5 INTRODUCTION

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