POWERGRAMS

PRSRT STD U.S. POSTAGE PAID PERMIT NO. 12 BIRMINGHAM, AL 600 North 18th Street Birmingham, AL 35203 Attn: MN-0668 Mobile retirees showed their patriotism. Dothan retirees gathered at Windmill Station. Laughter echoed through banquet rooms and old friends swapped stories as Alabama Power retirees got the latest company news at six division reunions recently held across the state. Nearly 1,000 retirees and their guests gathered for the events, which blended fellowship, business updates and plenty of good food – a tradition many attendees said keeps them connected long after retirement. The summer series kicked off at the Tuscaloosa River Market in Western Division, where Charitable Giving Vice President Staci Brown Brooks welcomed guests. Brooks praised retirees for continuing to represent Alabama Power in communities across the state. Patrick Reed, the new executive director of Energizers, was on hand at meetings to discuss retirees' continuing roles in their communities. Reed noted his father is a proud Alabama Power retiree. Energizers State President Judy Moore encouraged retirees to stay involved through the company's service organization for retirees. Community Relations employees and division staff greeted attendees and helped distribute brochures and other information. At each meeting, company leaders shared updates on topics ranging from customer service technology to the company's long-term financial strategy. Throughout the years, Brooks noted, retirees have served as important grassroots ambassadors who share their input about Alabama Power in their community, from the grocery store to the football stadium to church groups and more. Leaders discussed Alabama Power's decision to freeze rates from 2026 through 2028 to help customers manage rising costs despite inflation and increasing equipment and material expenses. They also addressed the growing interest in data centers, emphasizing that customers will not share in those costs because data center companies must pay upfront for infrastructure and commit to multiyear contracts. Additionally, retirees heard how digital technology is changing operations across the company, from training innovations at Plant Barry's new Unit 8 to improvements in customer service experiences. For example, Senior Vice President Jonathan Porter, Customer Operations, noted that about 600,000 Alabama Power customers have downloaded the company's mobile app, using it more and more. "We have to be where our customers are, and we have a lot of digital tools we are offering to our customers," said Porter, who also gave an update about the company's new Ascend customer system that replaced CSS on Sept. 5. Human Resources Manager Brad Hilsmier - Corporate Headquarters and other HR staff discussed enhancements to company insurance benefits, including savings on hearing aids and identity theft protection offerings. Beyond the presentations and updates, many retirees said the gatherings offered something just as meaningful: connection. As Porter told attendees during the Mobile Division meeting, "We're family." Retiree Reunions provide fun, fellowship and company updates 3 3 Powergrams coming to your inbox in 2027 Starting next year, Powergrams will go all digital. You will be able to receive your issue straight to your inbox and read the newsletter whenever, wherever. It's an easier way for you to access the Alabama Power news you want. Photos by Donna Cope Energizers Travelers visited Italy in September. Upcoming trips include a journey to Scotland and an April 2028 tour of the Apostle Paul's footsteps in Greece. For information, email Jane Lewis at energizerstravel@gmail.com. Italian sights amazed Energizers Travelers during their tour of Sicily in September. (Wayne Lewis)

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