POWERGRAMS

5 SEPTEMBER Alabama Power employees spent three weeks restoring power in and out of the state after Hurricane Harvey and Hurricane Irma. They began helping in Houston at the end of August after Harvey. They came home to restore power in early September after Irma, moved into Georgia in midmonth and then went to central Florida. On Sept. 18, about 900 APC personnel and contractors left to assist Florida Power & Light, which had reduced its 4.5 million outages after Irma to about 400,000 customers without power. The greatest number of Alabama Power crew members and support personnel, about 2,300, assisted Georgia Power Sept. 13-17 following the largest outage in Southern Company history, which affected nearly 1 million customers in the wake of Irma. The crews went to Georgia after restoring power to 71,000 APC customers Sept. 12-13. ……………… Worlds of Opportunity (WOO) celebrated its eighth year in Mobile as more than 10,000 eighth-grade students got a close-up view of jobs available at Alabama Power and other businesses. The career event is designed to help students learn what it takes for them to be successful and to teach them the steps to get there. Students visited 12 different job "worlds" where they could find out more about careers and meet people who work in each area. Alabama Power employees were among the hundreds of volunteers who manned hands-on exhibits and helped with demonstrations to engage the students and pique their interest in careers available in the Mobile area. ………………. Alabama Power employees at Corporate Headquarters had the opportunity to test technologies and hear more about the energy efficiency features being used in the company's Smart Neighborhood™ at an open house in the Power Gallery. Marketing representatives talked through all the features going into the homes, and representatives of Smart Neighborhood's builder Signature Homes were on-site to answer questions. Smart Neighborhood – at Signature's new Reynolds Landing community at Ross Bridge in Hoover – is a research and demonstration project where energy usage and performance data are collected from the houses' innovative features. The information will be analyzed to understand how the features can improve the ways houses are built and function to make people's lives easier. OCTOBER Alabama Power, in partnership with Southern Company and the National Fish and Wildlife Foundation (NFWF), has long supported restoration efforts along the Cahaba River and Village Creek. New grants were funded through the Five Star and Urban Waters Restoration Program. Five Star provides funding to diverse partnerships for wetland, forest, streamside and coastal habitat restoration. The grants support reducing erosion and improving water quality in the Cahaba and Village Creek as they flow through urban areas of Birmingham and Jefferson County. ……………….. It took Alabama Power employees less than two days to complete restoration efforts to all customers in the state who were able to receive power in the wake of Hurricane Nate. Power was restored to 155,770 customers after the Category 1 storm struck the Gulf Coast and swept north through Alabama before exiting the state. Historically, Hurricane Ivan caused by far the most customers to lose power, with 825,701 outages in 2004. Customer Service Call Center representatives answered more than 10,000 calls and 1,350 social media inquiries. The employees included volunteers from Birmingham and Southern divisions, the social media team, supervisors, analysts and support personnel. ……………… Oct. 19 was a day for celebration as crowds gathered at Gorgas Steam Employees spent weeks on the road helping restore power after hurricanes.

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