2024 IMPACT REPORT
CUSTOMER SOLUTIONS
Business Intelligence
Business Intelligence conducts high-impact research and
analysis focused on customer, company, industry, market,
and financial information. Spanning both regulated and
non-regulated sides of the business, the group provides
intelligence and market research to support Customer
Solutions as well as our community and economic
development partners throughout the state.
Profitability & Economic Analysis
Profitability and Economic Analysis provides support for multiple growth-focused functional
areas across the company to enhance business partners' decision making. Our team works
on economic analysis to support new contracts, customers, and incentives, ensuring that
programs benefit new customers without burdening existing ones.